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PRIVACY POLICY

Privacy Policy

Last Updated: 10/20/2024

The Law Office of Michelangelo Mortellaro, P.A. dba Mortellaro Law (“Firm”) is committed to protecting your personal information and ensuring transparency about how we collect, use, store, and share it. This Privacy Policy outlines our practices in compliance with both U.S. and E.U.
regulations, as well as the CTIA Guidelines (5.2.1).

By accessing or using www.mortellarolaw.com, you consent to the data practices outlined
in this policy. If you do not agree with these terms, please refrain from using our services.

Information We Collect

We collect personally identifiable information (PII) when you interact with our website, contact us, or use our services. The types of information we collect include:

  • Contact Information: Name, phone number, email address, mailing address.
  • Payment Information: Credit card details, billing address, and transaction history.
  • Technical Information: IP address, browser type, operating system, device information, and referral URLs.
  • Interaction Data: Pages visited, forms submitted, inquiries made, and communication history.

We collect this information through direct interactions, such as filling out forms, contacting us via phone or email, subscribing to newsletters, and during payment transactions.

How We Use Your Information

We use the information we collect for the following purposes:

  1. To Provide Services: We use your contact and payment information to deliver legal services, communicate with you, and process payments.
  2. To Improve User Experience: We analyze technical and interaction data to optimize website functionality, improve services, and provide personalized content.
  3. Marketing Communications: With your consent, we may use your email or phone number to send you newsletters, updates, or promotional offers. You may opt-out at any time.
  4. Legal and Compliance Purposes: We use your information to comply with legal obligations, audit requirements, and for dispute resolution.

We do not sell or rent your personal data to third parties.

How We Store and Protect Your Information

We implement industry-standard security measures to ensure your personal information is protected from unauthorized access, use, alteration, or disclosure. These measures include:

  • Encryption: Your data, including payment details and PII, is encrypted during transmission and storage.
  • Access Controls: Access to your data is limited to authorized personnel who require it to perform their duties.
  • Data Retention: We retain your personal information only as long as necessary to fulfill legal obligations and provide our services. Payment data is retained as required by law for auditing purposes and securely deleted thereafter.

If a data breach occurs, we will notify affected individuals promptly and take necessary steps to mitigate risks.

How We Share Your Information

We share your information only with trusted third parties, including:

  • Service Providers: We use third-party providers for payment processing, website hosting, and IT support. These providers are required to handle your data securely and in compliance with applicable laws.
  • Legal Compliance: We may disclose your information to law enforcement or other governmental authorities when required by law or to protect our legal rights.

We do not share your personal information for marketing purposes without your consent.

Your Rights (GDPR and CCPA Compliance)

If you are a resident of the European Union (under GDPR) or California (under CCPA), you have specific rights regarding your personal information, including:

  • Access: You may request a copy of the personal data we hold about you.
  • Correction: You may request the correction of inaccurate data.
  • Deletion: You may request the deletion of your data when it is no longer needed for legal or service purposes.
  • Objection: You may object to the use of your data for marketing purposes.

To exercise any of these rights, please contact us at assistant@mortellarolaw.com. We will respond within the legally required timeframe.

For California residents, you can opt-out of the sale of your personal information by contacting us through the provided email. Our website does not currently respond to Do Not Track (DNT) signals.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website and improve performance. Cookies are small data files stored on your device that help us remember your preferences and analyze how you interact with our site.

You can control or disable cookies through your browser settings, although disabling cookies may affect certain features of our website.

Phone Numbers and CTIA Compliance

As per the CTIA Guidelines (5.2.1), we treat your phone number as personally identifiable information (PII). Your phone number is collected only when you provide it, such as when you request a consultation, subscribe to services, or communicate with us. We use your phone number to:

  • Respond to inquiries.
  • Provide services or updates via calls or text messages (with your consent).
  • Send notifications about your account or services.

Your phone number is stored securely and is not shared with third parties except as necessary to fulfill the service you requested (e.g., for sending messages via service providers). You can opt-out of receiving text messages at any time by following the instructions provided in each message or contacting us directly.

Data Transfers (For E.U. Residents)

If you are located in the European Union, your personal data may be transferred to and processed in the United States or other countries where data protection laws may differ from those in your jurisdiction. We ensure that these transfers comply with GDPR by using approved safeguards, such as Standard Contractual Clauses.

Security Breach Notification

In the event of a security breach involving your personal information, we will notify you in accordance with applicable laws and take steps to mitigate any potential risks.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make significant changes, we will post a notice on our website and update the effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Mortellaro Law
4102 W. Linebaugh Avenue Suite 100, Tampa, FL 33624
Email: assistant@mortellarolaw.com
Phone: (813)367-1500